Repair | Re-spray | Revive
Your Questions Answered Here
Visit The Car Refurb Centre’s FAQ section for expert answers to common queries about our accident repair and insurance services. We’re committed to providing clarity and confidence for all your vehicle needs.
- General Car Repair
- Service Specific
- Pricing & Process
- Booking & Availability
- Miscellaneous
Do you restore classic cars or offer restoration services?
We specialise in expert car body repairs for modern vehicles, focusing on accident damage, refinishing, and cosmetic improvements. However, we do not currently offer classic car restoration services.
Our team is dedicated to providing high-quality repairs that restore your vehicle’s appearance and functionality to the highest standards.
What services does the Car Refurb Centre offer in Worcester?
We provide a range of car repair services, including accident repairs, insurance-approved repairs, bodywork repairs, scratch and dent removal, and more. Our team is dedicated to restoring your car’s appearance and functionality.
How long does a typical car repair take?
The time needed for a repair depends on the severity of the damage. Minor repairs may take just a few hours, while extensive accident or insurance repairs could take several days. Contact us for an accurate time estimate based on your vehicle’s condition.
Do you offer a warranty on your car repair services?
Yes, we offer a warranty on all our car repair services to ensure you receive top-quality results. Whether it’s an insurance repair or accident repair, we stand by the quality of our work.
Can I get a free quote for my car repair project?
Yes, we provide free, no-obligation quotes for all car repairs. Whether it’s an accident repair or insurance-related, you can visit our Worcester location or contact us online for an estimate.
What types of vehicles do you repair at Car Refurb Centre?
We repair various types of vehicles, including cars, vans, and light commercial vehicles. Whether your vehicle has been in an accident or needs minor repairs, our team is equipped to handle it.
Are your car repair services environmentally friendly?
We aim to use eco-friendly materials and processes where possible. Whether for accident repairs or routine fixes, we prioritise reducing waste and protecting the environment.
How do I know if my car needs repair or replacement parts after an accident?
If your car has sustained damage after an accident, we can assess whether repair or part replacement is needed. Our technicians will guide you through the best options to ensure your car is safely restored.
What is the difference between car repair and car maintenance?
Car repair involves fixing specific damage, such as accident damage, scratches, or dent removal. Car maintenance focuses on routine services like oil changes or tire checks to keep your vehicle running smoothly.
What types of insurance repairs do you handle?
We are approved by most major insurance companies to perform accident repairs. Whether your vehicle has been involved in a minor fender bender or a major collision, we can handle all insurance repair claims from start to finish.
Do you assist with the insurance claim process for accident repairs?
Yes, we can help you navigate the insurance claim process for accident repairs. Our team will work directly with your insurer to ensure the repair process is smooth and hassle-free.
Can you repair my car after an accident?
Yes, we specialise in accident repairs. From minor accidents to major collisions, we have the expertise to restore your car to its pre-accident condition.
What types of damage can you repair after an accident?
We repair a wide range of accident-related damage, including bodywork dents, bumper damage, scratches, and paint damage. We also handle structural repairs when necessary to ensure your car is roadworthy.
Do you provide courtesy cars during accident repairs?
Yes, we can arrange a courtesy car for you while your vehicle is being repaired. This service is often covered by your insurance, but we will confirm availability based on your specific repair situation.
What should I do if my car is not drivable after an accident?
If your car is not drivable, contact us immediately. We offer vehicle recovery services and will arrange for your car to be brought to our Worcester facility for repairs. We can also assist in contacting your insurance provider.
How much do accident repairs cost at Car Refurb Centre?
The cost of accident repairs depends on the extent of the damage and whether your insurance will cover it. We provide free quotes and work closely with insurance companies to ensure transparency in pricing.
What factors affect the cost of accident repairs?
Several factors can influence the cost of accident repairs, including the severity of the damage, the parts needed, and whether your insurance covers the full cost. We offer competitive pricing and work to keep repairs within your budget.
Can I finance my accident repair with Car Refurb Centre?
If your insurance doesn’t cover the full cost, we offer flexible payment and financing options to help you manage repair costs. Contact us to discuss available payment plans.
What payment methods do you accept for accident repair services?
We accept various payment methods, including credit/debit cards, bank transfers, and cash. Our goal is to make the payment process as convenient as possible for you.
Can I book an appointment for accident repairs online?Â
Yes, you can easily book an appointment online for accident repairs. Simply visit our website or call us to schedule a time that suits you.
How soon can I book an accident repair service in Worcester?
We aim to accommodate accident repairs as quickly as possible. Depending on the extent of the damage and our current schedule, you can usually book an appointment within a few days.
Do you offer same-day accident repair services?
For minor accident repairs, we may offer same-day services depending on availability. However, for more extensive damage, repairs may take longer. Contact us to check availability.
How can I contact Car Refurb Centre to schedule my accident repair?
You can contact us via phone, email, or through our website to schedule your accident repair. Our friendly team is always ready to assist you with booking or any questions you may have.
What are your opening hours for accident repair services?
Our opening hours are 8:00am – 5:00pm, Monday to Friday, with weekend appointments available by request. Please contact us to confirm our current operating hours for accident repair services.
Can I see before-and-after examples of your accident repair work?
Yes, we have before-and-after examples of our accident repair services available on our website and social media channels. These showcase our ability to restore vehicles to their pre-accident condition.
Are your technicians certified for accident repair services?
Yes, our technicians are fully certified and trained to perform accident repairs. We use the latest techniques and tools to ensure your car is repaired to the highest industry standards.
I did arrive early and and told would be about 45mins but this was no problem at all all staff in the workshop very polite and acknowledged my presence. Lady in reception very polite and a lovely lady. The work they done on my C5 was of top quality and iam very happy with this. Many thanks to all.
Polite and efficient excellent service. Car returned in immaculate condition and minor dent attended to which was not part of the accident damage! A pleasant and welcome surprise!
Took my car to car refurb centre after someone did hit and run on rear door while it was in car park. They did fantastic, job like new. The office and workshop staff polite and nothing to much trouble for them. Would fully recommend.
Excellent service, went above and beyond. My lovely orange mini is looking better than ever! They gave it a nice clean and even fixed the trim as an extra. Delivered back to my home address. Can’t thank you enough!
Had my polo for a repair front end smash and rear end we just got the car back and wow amazing work car looks new out of the showroom amazing staff now I know somewhere I can trust thank you
I’m a woman needing to fix my car..a daunting prospect…..I went to three body repair shops in worcester for quotes….two companies were dismissive of me and one down right rude. The Car Referb Centre were a breath of fresh air, polite, professional and keen for my business. I immediately felt confident leaving my car with them and am very pleased with the work carried out. The car came back scratch free, immaculate work. I’m very pleased.
What our customers are saying
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